Pre-order FAQ's and terms & conditions:
By visiting or purcasing from Bohemian Vibes, you agree to the following terms.
Please note, there is an average turnaround time of approximately 3-4 weeks on all pre-orders. Our pre-orders are typically dispatched within 2-3 weeks and postage is about 1 week thereafter.
Please kindly read our Returns Policy before purchasing; Bohemian Vibes will not be held responsible for customers that have not read turnaround times before purchasing.
We realise that our pre-order wait may be a little long for some, so to compensate we are offering a FREE MATCHING 45CM CUSHION COVER (please apply the discount code CUSHIONCOVER at checkout) with all Pre-Order Quilt Cover purchases + FREE SHIPPING (no code needed).
Please note: There is a limit of one discount code per order. The wait will be worth it, we promise!
I am not sure how to redeem my FREE cushion cover. What do I need to do?
To redeem your free matching 45cm x 45cm cushion cover please follow these steps;
1. Add your desired quilt cover to your cart
2. Add the matching 45cm cushion cover to your cart
3. Select 'Check Out'
4. Enter customer information and select 'Continue to shipping method'
5. Select your shipping method (please note shipping times are AFTER dispatch) and select 'Continue to payment method'
6. Enter the discount code CUSHIONCOVER in the discount code box. This will deduct $17.95 off your order (the value of the cushion cover). Then select your desired payment method and complete your purchase.
Please note, the discount code must strictly be applied at the time of purchase. Unfortunately we cannot honor discount codes after the point of purchase. If you are have issues with purchasing, please contact us for assistance. Our friendly customer service team is available via email in firstname.lastname@example.org.
How do I know if my item is a pre-order?
If your item is a pre-order, it will be stated in the item title or size selection. Please kindly note, your order is processed within 48 hours and made especially for you. After more than 48 hours have elapsed since order placement, we cannot cancel or refund your order. In this case, our returns policy applys. Please refer to our returns policy for details.
How long will it take to receive my order?
The turnaround on pre-order items is approximately 3-4 weeks.
Pre-orders are typically dispatched within 2-3 weeks of order placement and postage is about 1 week thereafter. Please kindly note, these timeframes are estimates only and delays may occur; especially during peak periods.
Thank you for your patience and understanding.
Where will my order be sent from?
Your order will be dispatched from Perth or NSW.
What if my order contains part pre-order and part in-stock items?
If you order both in-stock and pre-order items together, they may be shipped separately to provide the fastest turnaround possible.
How do I know when my order has been sent?
As soon as your order is dispatched, you will receive a shipping confirmation email containing your Australia Post tracking number. Please note: Our shipping estimate of 1-3 business days (express) or 1-6 business days (standard) applies AFTER dispatch (ie. from when you receive your tracking number)
Remember we have a 100% Satisfaction Guarantee, so you can purchase with confidence and peace of mind. If you are not happy with your order on arrival, please kindly contact customer service to organise a return. Please refer to our returns policy for details.
If you have any further questions or need assistance with ordering, please do not hesitate to contact our friendly customer service team via email on email@example.com.