We are currently experiencing unprecedented delays for orders placed on or after 10/01/20. If you are waiting on your order, please know that we are doing everything possible to get your order out as soon as possible.
In addition to delays we were already experiencing for the month of January, we are now experiencing additional delays due to the Coronavirus; which has massively affected the production time of our fabrics.
We would like to sincerely apologise for any inconvenience caused and appreciate your understanding that this has been completely beyond our control. To compensate, we are offering anyone that is still waiting on their order with a 50% off discount code to use on future purchases. Please contact customer service via email on email@example.com to request your discount code and someone from our team will be more than happy to assist.
Please don't panic, you will receive your order. We are expecting to dispatch these orders in March; with the date all depending on exactly when our factory receives approval for manufacturing to begin again. As soon as your order is dispatched, you’ll receive a shipping notification along with your Australia Post tracking number.
We expect that our standard wait time of 2.5 weeks (from order placement to receiving order) will be regenerated by around the end of March; for those wanting to make a future purchase with their 50% off code without having to wait again.
If you have any further questions, please do not hesitate to contact customer service on firstname.lastname@example.org for assistance.
We appreciate each and every one of our customers and again, we sincerely apologise for any inconvenience this has caused. We would like to thank you for your patience and understanding during this time.
With thanks from the team at Bohemian Vibes.